Education Support Specialist
3 days ago
We are seeking a highly skilled and detail-oriented Education Support Specialist to join our team at the Archdiocese of Brisbane.
Role Summary:
The Student Services Coordinator will provide efficient and effective coordination of student services, ensuring alignment with our mission and values. This role is vital for managing client support, course administration, and student record management, requiring a proactive administrator with strong client service skills and meticulous attention to detail.
Key Responsibilities:
- Client Support:
- Build and maintain positive relationships with students, clients, and stakeholders.
- Provide information and support to students, including guidance on using the Learning Management System and video conferencing tools.
- Escalate issues to the Registrar or Senior Education Officer as needed.
- Course Administration and Compliance:
- Maintain current knowledge of VET compliance and quality assurance relevant to the role.
- Collaborate with the Registrar and Senior Education Officer to manage course administration effectively.
- Ensure tasks are completed within deadlines, managing a busy workload autonomously.
- Student Record Management:
- Adhere to policies and procedures for accurate student record management.
- Process enrolments and certificates within required timeframes, focusing on compliance.
- Assist in evaluating systems for records management and student services.
- Communication and Collaboration:
- Work collaboratively with IFE staff to contribute to projects and team activities.
- Support efficient teamwork within the IFE environment.
Requirements:
- Strong interpersonal skills to build respectful relationships with students and staff.
- Ability to work autonomously while being a collaborative team player.
- Detail-oriented with effective time management skills.
What We Offer:
- A competitive salary of $AUD 65,000 - $80,000 per annum.
- The opportunity to work in a supportive environment with a talented team.
- Ongoing professional development and training opportunities.
About Us:
The Archdiocese of Brisbane is a leading provider of education and training services in Queensland. Our team is dedicated to delivering high-quality programs that meet the needs of our students and community.
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