Mission-Critical Infrastructure Specialist

3 days ago

Sydney, New South Wales, Australia beBeeEngineer Full time

Key Role Overview

We are seeking an experienced engineer to join our team as a Critical Facilities Engineer. This is a challenging and rewarding role that will involve maintaining and evolving mission-critical infrastructure in a live, critical and high-performance environment.

The successful candidate will be responsible for planning and completing all maintenance protocols, including monthly, quarterly and annual site maintenance. They will also be required to manage vendor relationships, set up and execute maintenance contracts, and collaborate with internal and external teams to keep everything running smoothly.

This role is ideal for someone who thrives in complexity, loves solving problems, and has solid customer and building services related experience. The ideal candidate will have a strong customer mindset, excellent problem-solving skills, and the ability to work under pressure in time-sensitive situations.

Key Responsibilities:

  • Plan and complete all maintenance protocols, plans, activities on time and accurately
  • Customer facing – build site relationships with all customer stakeholders
  • Manage and oversee specialist vendors for all major works, planned repairs and maintenance to all data center systems
  • Perform minor changes to mechanical, electrical and special systems if necessary
  • Ensure sufficient spare parts are available on site for frequently used parts or parts with long lead times
  • Respond to BMS alarms in accordance with engineering policies and procedures
  • Oversee plumbing and fire suppression systems vendor activities
  • Coordinate/oversee work with vendors to ensure maintenance activities are carried out as per Equinix's requirements

Requirements:

  • Understanding through practical experience of critical facility operations
  • Engineering related Degree or Trade Qualifications, with an understanding and experience in building services
  • Strong customer mindset, and experience handling conflict resolution, customer queries and building relationships
  • Excellent problem-solving skills and the ability to work under pressure in time-sensitive situations
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
  • Proven ability to manage multiple tasks and prioritize workload effectively

Benefits:

  • Monday-Friday role based at a static site with evenly split on-call roster
  • Salary package containing company shares, annual bonus, healthcare allowance or private health care
  • Career development opportunities and access to Global Ops Academy, whilst working in a collaborative and flat structured environment
  • Access to wide range of company wellness, financial and employee benefits

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