Sales Team Lead

3 weeks ago

Fremantle, Western Australia Frontline Recruitment Full time
About the Role

We are seeking a highly motivated and experienced Sales Supervisor to lead our brand-new store in Canning Vale. As a Sales Supervisor, you will play a key role in delivering exceptional customer service, driving sales growth, and establishing a positive and collaborative team culture.

Key Responsibilities
  • Lead the Sales Floor: Coordinate daily operations, manage showroom sales activities, and ensure high standards of customer service and engagement.
  • Customer Experience: Proactively manage enquiries across multiple channels, offering tailored solutions to meet customer needs.
  • Sales Processes: Process sales orders, returns, and credits with accuracy, maintaining up-to-date records and CRM database information.
  • Product Knowledge: Conduct product research, prepare quotations, and provide informed advice to customers.
  • Drive Store Success: Contribute to a positive and collaborative team culture, helping to develop the customer-first approach that sets the business apart.
What We Are Looking For

A people-focused leader with a passion for customer service and a track record of success in retail or commercial sales. You thrive in a fast-paced environment, are a quick learner, and enjoy solving problems. With strong attention to detail and the ability to communicate clearly and empathetically, you'll bring a positive and proactive energy to the team.

  • Experience in retail or commercial sales, with a focus on customer service.
  • Proven ability to work in a fast-paced, dynamic environment.
  • Strong problem-solving skills and a solutions-oriented mindset.
  • Self-motivated with excellent teamwork and collaboration skills.
  • High level of attention to detail.
  • Confidence in navigating multiple systems and platforms.
  • Ability to build relationships with a diverse range of customers.
What's On Offer
  • Supportive Team Environment: Be part of a close-knit, family-owned business where your contributions are valued and your voice is heard.
  • Training & Development: Receive comprehensive training on products and industry trends to ensure you're set up for success.
  • Generous salary: $85-$85k base plus Super with opportunity to earn bonuses once store is established.
  • Impact & Innovation: Work in a new store where you'll have the opportunity to shape its success, bringing fresh ideas to a company that values innovation and customer-centric solutions.

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