Sales and Service Coach
7 days ago
This position offers an exciting opportunity to lead a team in delivering exceptional customer service and sales results in a dynamic retail environment. As 3rd In Charge, you will work closely with our management team to develop your leadership skills and contribute to the daily operations of our stores.
Key Responsibilities:
- Guiding our team in educating parents on our products, demonstrating their features and benefits, and fostering genuine relationships with each customer.
- Maintaining the store's appearance and showcasing our latest promotions.
- Ensuring all OH&S protocols are upheld to promote a culture of safety for all.
- Managing key performance indicators - Safety, Sales, Loyalty, NPS.
About You
To succeed in this role, you'll need a solid background in customer service, proven track record in meeting and beating sales targets and KPIs. Additionally, you'll require clear communication skills, comfort working in a challenging and fast-paced environment, and the ability to motivate and manage others.
Benefits
We offer training pathways designed to encourage personal growth and professional development, amazing team discounts, paid parental leave, and a competitive salary and incentives package.
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