Reception & Administration Professional

2 days ago

Brisbane, Queensland, Australia beBeeCustomer Full time $60,000 - $80,000

**Front Office Reception & Administration Role**

Alexandra Park Conference Centre is a popular destination for camps and conferences in Queensland's Sunshine Coast. The centre offers modern accommodation, professional catering, and well-equipped conference and meeting facilities.

Located in the heart of the Sunshine Coast, Alexandra Park Conference Centre provides an ideal setting for various groups including schools, churches, and community organisations. We host a range of programs such as leadership development, music camps, sports training camps, adventure programming, school excursions, church conferences, family camps, youth camps, and sporting events.

As a Front Office Receptionist at Alexandra Park Conference Centre, you will be responsible for providing exceptional customer service to our guests and potential clients. Your key responsibilities will include:

  • Undertaking front office duties including bookings, guest liaison, telephone calls, receptionist, cashier, information services, and reservations.
  • Providing guided tours of the Centre with potential guests and onsite groups, responding promptly to enquiries and delivering a high level of customer service.
  • Ensuring accurate and timely responses to customer enquiries, creation of quotes and bookings.
  • Recording accurate information to ensure service delivery meets client expectations.

**Key Selection Criteria:**

  • Suitability Card for Child Related Employment (Blue Card)
  • Current first aid certificate
  • Previous experience in bookings, administration or front office functions of a hotel or accommodation organisation of similar size
  • Demonstrated ability to provide a high level of quality customer service to guests and potential clients
  • Demonstrated ability to undertake administrative/clerical tasks including preparation of documents, spreadsheets, cashier, invoicing, bookings, and reception services
  • Good presentation skills and ability to communicate with others to achieve results
  • Attention to detail
  • Ability to work unsupervised and in a team
  • Availability and flexibility to work all days of the week including weekends

**Remuneration:

This position has been classified under the Hospitality Industry (General) Award at Level 3, and will be paid in accordance with the provisions of the award.

**Enquiries:

For further information, please contact Benoni Henderson on 5459 5600.

Successful applicants will be contacted as their applications are received.

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