Genomics Team Lead

2 weeks ago


Melbourne, Victoria, Australia beBeeLeadership Full time $90,000 - $120,000
Leadership Opportunity

Healius Limited is seeking a Customer Service Team Leader to lead our Genomic Diagnostics team in providing comprehensive genomic testing across Australia.

Key Responsibilities:
  • Lead, coach and develop direct reports to build a high-performing team delivering exceptional customer experience.
  • Champion innovation and change, driving a culture of continual improvement.
  • Collaborate with Customer Experience Coaches to provide training and learning to direct reports.
  • Monitor operational activity, allocate work and ensure optimal performance.
Requirements:
  • 3-5 years' experience in customer experience management or customer service leadership.
  • Exceptional communication, interpersonal and leadership skills.
  • Ability to build strong relationships with cross-functional teams.
  • Strong internal and external stakeholder management.
What We Offer:
  • Range of benefits including a fitness passport and career growth opportunities.
  • Commitment to diversity and inclusion.
Our Culture:

We value teamwork, customer satisfaction, and innovation. If you're passionate about delivering exceptional customer experiences, we'd love to hear from you.



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