Fitness Operations Manager

4 days ago

Wollongong, New South Wales, Australia beBeeCustomerService Full time $53,000 - $64,000
Job Opportunity

We are seeking a dynamic leader to spearhead our Wollongong operation and propel it towards unprecedented success.

This role will require close collaboration with the manager to drive results-oriented strategies, enhance member experience, and foster a high-performance work environment.

Your key responsibilities will include identifying and capitalizing on opportunities to grow membership, developing and executing effective retention plans, and providing expert guidance and training to the team.

To succeed in this role, you will need exceptional people skills, a self-driven work ethic, and a genuine passion for delivering outstanding customer service.

A minimum of 2 years of administrative and/or customer service experience is essential, along with a proven track record in sales and marketing. Excellent interpersonal and communication skills are also paramount.

You will have the opportunity to work with Anytime Fitness, the world's leading fitness club chain, ranked No 1 on Entrepreneur magazine's Top Global Franchise list.

We offer a comprehensive benefits package, including gym memberships, monthly bonuses, ongoing training, and flexible working arrangements, to support your career growth and well-being.

  • Develop and execute strategic plans to drive business growth and member engagement
  • Collaborate with the management team to achieve operational excellence
  • Provide coaching and mentoring to team members to enhance their skills and performance
  • Foster a positive and inclusive work environment that promotes employee satisfaction and retention

We value our team members and are committed to helping them achieve their full potential through ongoing support and development opportunities.

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