Desktop Assessor

1 month ago


Adelaide, South Australia Suncorp Group Full time
About the Role

The Desktop Assessor is a key position within our team, responsible for accurately assessing property damage via multiple platforms, including desktop assessing, virtual assessing, and onsite assessments when required.

Key Responsibilities
  • Assess property loss or damage via virtual assessment platforms or onsite to determine policy coverage and determine reserve within delegation levels.
  • Determine an appropriate claim fulfillment method that balances customer needs with business outcomes.
  • Clearly document all decisions made and reasons, including ownership details, reserve changes, and acceptance/rejection of claims.
  • Contribute to claims cost control via following the panel selection process, reviewing quotes via ICBM platform, and refining with repairers where necessary.
  • Assess the quality of repairs via Quality Assurance processes and frameworks when required.
  • Maintain current PDS knowledge to enable accurate coverage decisions and deliver fair and reasonable costs.
  • Follow and implement the Assessing & Repair strategy for working loss.
Requirements
  • Industry qualifications, such as an ANZIF Diploma of Loss Adjusting or Cert IV in General Insurance, are desirable.
  • Competent computer literacy and navigation skills are mandatory.
  • Minimum 2 years' experience in insurance, with a proven track record in customer service roles, is required.
  • Experience in compiling scope of works, claims process knowledge, and previous experience as an Assessor are desirable.
About Suncorp Group

We're proud to be a part of the Suncorp Group family, a leading provider of insurance and financial services in Australia. Our team is dedicated to making a positive impact on our customers' lives, and we're committed to delivering exceptional service and support.


  • Desktop Assessor

    1 month ago


    Adelaide, South Australia Suncorp Group Full time

    About the RoleThe Desktop Assessor is a key position within our team, responsible for accurately assessing property damage via multiple platforms, including desktop assessing, virtual assessing, and onsite assessments when required.Key ResponsibilitiesAssess property loss or damage via virtual assessment platforms or onsite to determine policy coverage and...

  • Desktop Assessor

    1 month ago


    Adelaide, South Australia Suncorp Group Full time

    About the RoleThe Desktop Assessor is a key position within our team, responsible for accurately assessing property damage through various platforms, including desktop assessing, virtual assessing, and onsite assessments when required.Key ResponsibilitiesAssess property damage via multiple platforms to determine claim quantum and scope under relevant...

  • Desktop Assessor

    3 weeks ago


    Adelaide, South Australia Suncorp Group Full time

    About the Role:The Desktop Assessor is accountable for accurately assessing property damage via multiple assessing platforms, including desktop assessing, virtual assessing, and onsite/on-road assessments. The successful candidate will determine claim quantum and scope under the relevant PDS, providing customers with peace of mind during the claims...

  • Desktop Assessor

    4 months ago


    Greater Adelaide SA, Australia Suncorp Group Full time

    **Desktop Assessor** - **Permanent Role**: - **Melbourne or South Australia location** **About the role**: The Desktop Assessor is accountable for accurately assessing property damage via multiple assessing platforms including but not limited to; desktop assessing, virtual assessing, and when required onsite/on-road assessments. The Desktop Assessor is...

  • Desktop Assessor

    4 months ago


    Adelaide, Australia Suncorp Group Full time

    Desktop Assessor Permanent Role Melbourne or South Australia location About the role: The Desktop Assessor is accountable for accurately assessing property damage via multiple assessing platforms including but not limited to; desktop assessing, virtual assessing, and when required onsite/on-road assessments. The Desktop Assessor is required...

  • Motor Assessor

    5 months ago


    Greater Adelaide SA, Australia Insurance Australia Group LTD Full time

    Motor Assessor Make a difference as a Motor Assessor. Join the largest insurance group in Australia and New Zealand. **YOUR ROLE** We have a number of exciting permanent opportunities for Motor Assessors to join our team in Adelaide. Your key focus will be to assess motor vehicle damage using your trade experience to ensure that motor vehicle repairs...

  • Motor Assessor

    5 months ago


    Greater Adelaide SA, Australia IAG New Zealand Full time

    Make a difference as a Motor Assessor. Join the largest insurance group in Australia and New Zealand. **YOUR ROLE** We have a number of exciting permanent opportunities for Motor Assessors to join our team in Adelaide. Your key focus will be to assess motor vehicle damage using your trade experience to ensure that motor vehicle repairs are conducted in...

  • Motor Assessor

    5 months ago


    Greater Adelaide SA, Australia IAG Full time

    Make a difference as a Motor Assessor. Join the largest insurance group in Australia and New Zealand. **YOUR ROLE** We have a number of exciting permanent opportunities for Motor Assessors to join our team in Adelaide. Your key focus will be to assess motor vehicle damage using your trade experience to ensure that motor vehicle repairs are conducted in...