Business Development Director for Parts and Service Operations

24 hours ago

Gladstone Central, Queensland, Australia Komatsu Australia Pty Ltd Full time

At Komatsu Australia Pty Ltd, you will be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together.

We encourage individuals with diverse backgrounds to apply for this role.

The Opportunity:

Serving as Branch Manager, you will oversee the operations of our Parts, Service, and Product Support Departments to ensure efficiency, profitability, and exceptional customer support.

You will establish and execute departmental business plans focused on growth and customer satisfaction, manage budgets, and foster a safe work environment through regular audits.

As a leader, you'll champion employee development and uphold Komatsu's commitment to excellence, making impactful decisions that drive our business forward.

This position is located in Gladstone.

Komatsu Benefits:

  • Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave
  • Financial: Company funded Income Protection Insurance
  • Career: Recognition, awards, flexibility, further education studies and internal career development
  • Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
  • Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents
  • Yearly Bonus: Potential to receive a yearly bonus
  • Referral Program: $3000 referral payment for referring a successful new employee to Komatsu

What we are looking for:

  • 5+ years in Parts and Service operations in mining, construction, or heavy equipment
  • Budgeting and expenditure control experience
  • Excellent written and oral communication, with presentation skills
  • Strong leadership and team-building skills
  • Excellent negotiation abilities
  • Business acumen to enhance revenue and profitability
  • Computer literacy
  • Delegation and performance review skills
  • After-sales marketing program experience
  • Strong analytical and inventory management skills
  • Organisational skills in managing Parts and Service departments
  • Valid motor vehicle license
  • Diploma in Management preferred

This role comes with a competitive remuneration package including a base salary of approximately AU$120,000 per annum, plus superannuation and other benefits.

Komatsu offers a zero-harm culture in the workplace. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive.

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