Digital Learning Experience Designer

2 weeks ago

Melbourne, Victoria, Australia beBeeCustomerEnablement Full time $120,000 - $160,000
Job Overview

We provide digital training and onboarding solutions that empower businesses to succeed.

About the Role

This position involves creating world-class digital experiences that accelerate adoption, deepen product knowledge, and ensure measurable value from day one.

Key Responsibilities
  • Create engaging digital onboarding journeys tailored to different customer segments and roles
  • Design interactive learning content, guides, and resources that simplify complex workflows and drive product confidence
  • Align training with key product releases and customer success priorities
  • Analyse usage and feedback data to continuously improve content effectiveness and learning outcomes
  • Collaborate with cross-functional teams to ensure consistent messaging and a seamless learning experience
  • Develop scalable programs that enable customers to achieve business outcomes faster
  • Lead virtual training sessions and webinars to complement self-paced learning
Requirements
  • Experience in customer enablement, onboarding, or digital learning, ideally in B2B SaaS
  • Proven experience creating and delivering engaging digital learning programs at scale
  • Strong instructional design skills and familiarity with adult learning principles
  • Proficiency with eLearning tools, LMS platforms, and video production/editing tools
  • Ability to translate complex product features into simple, outcome-focused content
  • Data-driven mindset to measure impact and iterate programs
  • Collaborative approach with excellent communication and facilitation skills
Culture & Benefits

We offer a flexible, hybrid workplace and a range of benefits including financial assistance for home office setup and access to wellbeing programs.

Vision & Values

We're committed to fostering an environment where opinions are valued and your ideas can make a difference. We strive to be a place where people want to come to work every day and grow their careers.

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