Medical Administrative Support Specialist

3 days ago


Brisbane, Queensland, Australia beBeeCustomerService Full time $76,015 - $80,000
Administrative Assistant Medical

This role involves providing administrative support to a medical practice, ensuring the smooth operation of front desk activities.

Main Responsibilities:
  • Manage patient appointments, bookings and correspondence.
  • Handle incoming and outgoing phone calls, emails and messages in a timely and efficient manner.
  • Process patient records, insurance claims and other documents as required.
  • Maintain accurate and up-to-date records, both electronic and hard copy.
  • Provide exceptional customer service to patients, answering their queries and resolving any issues promptly.
Requirements:
  • Previous experience in a medical reception role or similar environment.
  • Excellent communication and interpersonal skills.
  • High level of accuracy and attention to detail.
  • Able to work in a fast-paced environment and prioritise tasks accordingly.
  • Basic computer skills and proficiency in Microsoft Office.

Note: This is an entry-level position. Applicants must be able to work independently and as part of a team.


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