Service Deli Team Lead

1 week ago


Sun Valley, Queensland, Australia Drakes Supermarkets Full time

About the Role

This is a key position within Drakes Supermarkets' service deli department, reporting directly to the Service Deli Manager. The successful applicant will be responsible for assisting with the day-to-day operations of the service deli, ensuring the smooth running of the department and its team.

Key responsibilities will include assisting with team management, coaching, and development, as well as contributing to production, ordering, and rostering processes.

Requirements and Expectations

  • Fresh food retail knowledge is preferred but not essential
  • Ability to supervise and lead a team
  • Understanding of ordering, cost control, and gross profit management
  • Accurate team member rostering and scheduling
  • Passion and enthusiasm for delivering exceptional customer service
  • Excellent communication and interpersonal skills
  • Ability to liaise with team members and management
  • Flair for visual merchandising and store presentation
  • Commitment to work health and safety standards and protocols

Key Qualities and Skills

  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced retail environment
  • Flexibility and adaptability in a dynamic team
  • Passion for delivering exceptional customer service


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