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Leading Retail Operations
2 weeks ago
This is an exciting opportunity to lead a high-performing retail team and drive business growth through exceptional customer service, efficient operations, and strategic leadership.
About the Job
We are seeking an experienced Senior Retail Manager to oversee our busy store, leading a large team of department managers, supervisors, and sales staff. As a key member of our leadership team, you will be responsible for driving sales targets, managing budgets, and implementing process improvements to enhance customer experience and operational efficiency.
Key Responsibilities
- Lead and motivate a high-performing team to deliver exceptional customer service and drive sales growth
- Develop and implement strategies to improve operational efficiency, reduce costs, and increase profitability
- Manage budgets, forecasts, and reports to ensure accurate financial planning and decision-making
- Collaborate with cross-functional teams to achieve business objectives and drive growth initiatives
- Coach and develop team members to enhance their skills and performance
- Maintain a safe and healthy work environment by adhering to company policies and procedures
Requirements
To be successful in this role, you will need:
- Proven experience as a senior retail manager or equivalent, with a track record of achieving sales growth and improving operational efficiency
- Excellent leadership and communication skills, with the ability to motivate and inspire a high-performing team
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
- Ability to work collaboratively with cross-functional teams to achieve business objectives
- Flexibility to adapt to changing priorities and deadlines
Benefits
We offer a competitive salary and benefits package, including:
- A comprehensive training program to support your career development
- A bonus scheme to recognize individual and team achievements
- A discount on store merchandise for you and your friends and family
- An Employee Assistance Program to support your mental health and wellbeing
About Us
We are a dynamic and innovative retailer, committed to delivering exceptional customer experiences and driving business growth through strategic leadership and operational excellence.
What We're Looking For
We're looking for an experienced Senior Retail Manager who shares our passion for delivering outstanding customer service and driving business success. If you have a proven track record of achievement, excellent leadership skills, and a commitment to innovation and excellence, we'd love to hear from you.
