
High-Volume Venue Operations Manager
6 days ago
We are seeking an experienced hospitality professional to take on a senior leadership role.
The successful candidate will be responsible for managing the day-to-day operations of a high-volume venue, including bar, bistro, gaming, events, and overall guest experience.
This is a hands-on role that requires strong leadership skills, excellent communication, and the ability to motivate and develop a team.
The ideal candidate will have proven experience in running high-volume venues and a deep commitment to exceptional customer service and team development.
- Proven experience as a General Manager or senior venue leadership role
- Strong understanding of gaming operations and relevant legislation
- Demonstrated financial acumen and operational oversight
- A hands-on leadership style with excellent communication and people management skills
- Creativity and commercial thinking to drive promotions, events, and continuous product improvement
- Immaculate personal presentation and a strong customer-focused mindset
You should be a passionate hospitality leader with a strong background in running high-volume venues and a deep commitment to exceptional customer service and team development.
We offer a supportive and inclusive work environment, opportunities for career growth and development, and a competitive compensation package.
Key Responsibilities:- Lead and oversee the full operational management of the venue
- Drive team performance through recruitment, training, and ongoing development
- Maintain compliance with licensing, gaming, RSA/RCG, safety, and company standards
- Manage financials, including cost control, payroll, budgets, and cash handling procedures
- Work closely with marketing to execute effective local area promotions, community engagement, and brand initiatives
- Ensure venue presentation, food & beverage offering, and service standards are consistently maintained to the highest level
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