Beauty Service Manager

4 weeks ago


Melbourne, Victoria, Australia David Jones Full time
About the Role

At David Jones, we're committed to creating inspired careers for our people to thrive. As a Counter Manager, you'll help create memorable moments with your exceptional beauty knowledge and customer experience skills.

We're looking for customer-obsessed individuals who are passionate about collaboration and strive to create warm connections on the shopfloor. In this role, you'll have the opportunity to be part of a dynamic team and grow your career.

Key Responsibilities
  • Share your passion for beauty with our clients and inspire them with product knowledge and recommendations.
  • Deliver exceptional, personalised service to achieve commercial objectives.
  • Work closely with the team to empower our clients to look and feel their best.
  • Build an ever-growing base of return clientele through genuine and insightful interactions.
What We're Looking For
  • A Diploma or Certificate in Beauty is required.
  • Leadership experience within a customer-centric environment is essential.
  • An exceptional service mindset and adaptable communication skills are necessary.
  • You should be flexible to work retail hours, including some late nights and weekends.
  • Passion for joining the David Jones family and representing our brand is a must.
Benefits
  • A competitive remuneration package and incentive scheme.
  • Generous employee discounts across David Jones.
  • A supportive, flexible, and engaging environment that will support personal/professional development.
  • Ongoing training and development to pursue individual ambitions.
  • A chance to be part of an organisation that is connected, works as one, and has a vision to inspire its people, customers, and community.
Our Recruitment Process
  • Quick Apply: Submit your CV and answer a few key questions to get started.
  • Chat Interview (20-25 mins): Share your experiences in an online chat, highlighting how your values align with ours.
  • Video Interview: If your application makes it through to the next round, impress us further by answering a question via video recording, showcasing your personality and potential.
  • Face-to-Face Meet: Selected candidates will meet with the hiring manager to see how they fit into the team and wider business at David Jones.


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