Holiday Experience Manager

3 days ago

Margaret River, Australia beBeeCustomerExperience Full time $104,000 - $130,878
Key Responsibilities

We're seeking a Customer Experience leader to drive memorable holiday experiences for our guests through meaningful conversations.

This role is ideal for a dynamic and motivated professional with a passion for creating personalised experiences in a resort environment.

You'll lead a driven team to provide an optimal Customer Experience, leveraging operational knowledge and experience across hotel departments.

Required Skills and Qualifications
  • Customer-centric approach with a focus on delivering exceptional service
  • Leadership skills to motivate and engage a high-performing team
  • Operational knowledge of hotel departments, particularly rooms divisions
  • Strong analytical and problem-solving skills
  • Effective communication and interpersonal skills
  • Able to build strong relationships with internal and external stakeholders
Benefits
  • Professional development opportunities to enhance your skills
  • Discounted hotel stays across Australia, Fiji, New Zealand
  • Subsidised private health cover upon successful completion of probation
  • Birthday leave
What You'll Love About This Role

Hospitality is at the heart of all we do. Here, you'll find an inclusive environment where we deliver excellence, have fun, celebrate together, and support one another.

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