Technical Managed Services Expert

3 days ago

Canberra, ACT, Australia beBeeSolution Full time $180,000 - $210,000
Key Roles and Responsibilities

The role of a Solution Architect in Managed Services involves designing tailored solutions for prospective and existing clients, driving business growth by bridging the gap between customer needs and technical capabilities. The key responsibilities include:

  • Solution Design & Architecture
    • Develop end-to-end managed services solutions across infrastructure, cloud, network, security, and workplace services.
    • Translate business requirements into technical solutions aligned with service capabilities and delivery models.
    • Ensure solutions are scalable, secure, and aligned with industry best practices.
  • Presales Engagement
    • Work with sales teams to understand client needs and position appropriate managed services offerings.
    • Lead technical presentations, workshops, and discovery sessions with clients.
    • Prepare and deliver compelling proposals, RFP responses, and solution documentation.
  • Stakeholder Collaboration
    • Work with internal teams (delivery, operations, finance, legal) to ensure a deliverable solution is prepared.
    • Manage the NetSuite queue and workload to ensure any potential contention is addressed.
  • Innovation & Continuous Improvement
    • Provide ideas for continuous improvement of pre-sales proposals and technical delivery documentation.
    • Contribute to the development of new service offerings and enhancements to existing ones.

Requirements

  • Minimum 5 years as a Solutions Architect.
  • Minimum 5 years involved with Managed Services.
  • Demonstrated undertaking of complex managed service projects and providing solution design services that align with organisational objectives and business requirements.
  • Proven high level communication skills, including the provision of expert advice on ICT issues of a critical and complex nature.
  • Experience in working with managed service delivery managers, operations managers and service desk leads.
  • Demonstrated experience in enterprise and midmarket commercial solutions.
  • Demonstrated experience in federal, state and local government managed services.
  • Demonstrated wins of managed service contracts.

Working Conditions

  • Full time permanent opportunity.
  • Canberra based.
  • Australian citizen, ideally with security clearance.

  • Technical Security Expert

    1 day ago

    Canberra, ACT, Australia beBeeSecurity Full time $60,000 - $80,000

    Job Title: Technical Security ExpertThis role is designed for individuals who possess a unique blend of technical expertise and problem-solving skills. As a Technical Security Expert, you will play a crucial part in maintaining the availability of critical IT services, ensuring seamless delivery of work packages to customers.

  • Technical Solutions Expert

    22 hours ago

    Canberra, ACT, Australia beBeeLeadership Full time $160,000 - $210,000

    Job Title: Technical Solutions ExpertWe are seeking a highly skilled Technical Solutions Expert to drive pre-sales success and foster a world-class team of technology specialists.This strategic role is pivotal to our growth, focusing on technical excellence and expansion across our federal and commercial client base.The successful candidate will have a...

  • Defence Technical and Engineering Expert

    3 days ago

    Canberra, ACT, Australia beBeeEngineering Full time $137,379 - $178,231

    Defence Technical and Engineering ExpertAre you a highly skilled defence technical and engineering professional looking for a new challenge? We are seeking experts to join our dynamic team, working on complex projects that drive mission success.The ideal candidate will have a strong technical or engineering background, with a passion for innovation and...

  • Dynamics 365 Technical Expert

    3 days ago

    Canberra, ACT, Australia beBeeTechnical Remote Work Freelance Full time $90,000 - $120,000

    Dynamics 365 Technical SpecialistWe are seeking a highly skilled Dynamics 365 Technical Specialist to join our global team.The ideal candidate will have a proven track record as a D365 Technical Developer, demonstrating an in-depth knowledge of core .NET development.This is an exceptional opportunity to advance your career and play a pivotal role in shaping...

  • Animal Health Technical Services Manager

    4 weeks ago

    Canberra, ACT, Australia Animal Health Australia Full time

    Animal Health Technical Services ManagerJoin to apply for the Animal Health Technical Services Manager role at Animal Health AustraliaAnimal Health Technical Services ManagerJoin to apply for the Animal Health Technical Services Manager role at Animal Health AustraliaDirect message the job poster from Animal Health AustraliaExecutive Officer at Bespoke...

  • Animal Health Technical Services Manager

    3 weeks ago

    Canberra, ACT, Australia Animal Health Australia Full time

    Animal Health Technical Services ManagerJoin to apply for the Animal Health Technical Services Manager role at Animal Health AustraliaAnimal Health Technical Services ManagerJoin to apply for the Animal Health Technical Services Manager role at Animal Health AustraliaDirect message the job poster from Animal Health AustraliaExecutive Officer at Bespoke...

  • Technical Account Manager PS, ES ANZ TAM

    12 hours ago

    Canberra, ACT, Australia Amazon Web Services (AWS) Full time

    OverviewAWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise...

  • Technical Account Manager PS, ES ANZ TAM

    9 hours ago

    Canberra, ACT, Australia Amazon Web Services (AWS) Full time

    OverviewAWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise...

  • Technical Accounting Manager

    3 days ago

    Canberra, ACT, Australia Libran It Full time

    Technical Accounting Manager2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Libran ITWe are looking for a Technical Accountant / Senior Manager to advise Federal Government clients on complex accounting issues and major projects impacting government financial...

  • Senior Technical Solutions Expert

    2 days ago

    Canberra, ACT, Australia beBeeExpert Full time $120,000 - $160,000

    Job SummaryAs a seasoned technical expert, you will provide pre-sales support for complex products and solutions. You will utilise your expertise to address customers' needs and deliver successful business outcomes.Provide technical guidance to sales teams and customers through presentations and product demonstrations.Assess potential applications of company...