
Property Damage Specialist
4 days ago
Restoration Services Role
This position involves providing restoration services to clients whose properties have been damaged by extenuating circumstances such as fire, flood, or malicious damage.
Our Approach
We take pride in achieving fast and successful outcomes, especially in emergency situations, with an integrated approach to our people, processes, and technology.
Key Duties & Responsibilities
- Attend water damage, fire damage & mould jobs
- Perform all areas of mitigation & restoration works as required, including equipment installation & monitoring
- Provide peace of mind to clients in stressful situations
- Liaise with internal office staff, project managers & external clients
- Prepare & present damage, inspection & inventory lists reports for insurers
- Complete all necessary job documentation
- Travel around Metro Melbourne
- Work a rotating on-call roster, including afterhours shifts
Requirements
- Desire to go above & beyond to deliver exceptional customer service
- Professionalism, proactive nature & good work ethic
- Previous experience in hands-on roles ideal, however not essential
- Ability to work autonomously & collaboratively
- Ability to manage competing priorities in a high-pressure environment
- Excellent attention to detail
- Physical fitness
- Intermediate Microsoft Office skills
- Working with Children Check or ability to obtain
- Valid & clean driver licence
- IICRC qualification highly regarded, however not essential
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