Aged Care Service Leader
2 weeks ago
**About Centacare Brisbane**
Centacare Brisbane is a values-based organisation dedicated to providing services to the entire community, irrespective of religion, circumstance, ethnicity, economic situation, age, gender, or ability. With a workforce of over 3,000 employees and volunteers, Centacare operates in more than 200 locations, supporting tens of thousands of people each year across various Directorates.
**The Role**
As a Service Leader, you will play a crucial role in delivering high-quality services to clients, promoting a positive workplace culture, and contributing to the mission of Centacare. You will lead a team, providing supervision, coaching, and setting clear expectations for best practice.
**Key Responsibilities**
- Lead, set outcomes, provide advice, and provide regular direct supervision and performance feedback to support workers and other direct reports to embed person-centred practice to deliver safe supports that enable clients to work towards their individual goals.
- Supporting clients and their families, where appropriate; to plan, coordinate and facilitate regular team meetings and required client-specific training. With an emphasis on person-centred goals and outcomes, reflective practice and managing risk.
- Ensure client's personal care, support and health needs are met and provided within the applicable standards for the relevant service stream.
- Build and maintain strong relationships with key internal and external stakeholders and services offered by the program are promoted positively to the clients, their families, and the community.
- Manage the running of the services which may include managing service budgets, program development and compliance, report and record keeping and vacancy management.
**Requirements**
- Previous Experience in Aged Care Case Management highly desirable
- Diploma in Community Services/Disability or equivalent
- Leadership experience in a human services organisation
- Knowledge of funding standards, guidelines, and legislation
- Strong communication, leadership, and problem-solving skills
- Strong written and computer skills for the creation of plans, programs, reports, and correspondence.
- High level communication, influencing, liaison and negotiation skills.
- Established problem solving and conflict management skills.
- Ability to obtain an NDIS workers screening card and working with children check.
- Ability to obtain and pass a police check.
**Why Work for Us?**
This is a unique opportunity to work for a values-based organisation and develop your skills at one of the largest employers in Queensland. The role will be salaried at a level 4.1 under our EBA, which is $47.49 an hour. In addition to a competitive wage rates, 2 weeks paid parental leave, 13 weeks Long Service leave plus PBI packaging benefits of up to $15, 900 you will be able to be part of an organisation that truly values their employees providing client centric care to our clients.
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