
Retail Operations Coordinator
2 weeks ago
Job Opportunity:
We are seeking a highly motivated and organized individual to play a key role in the Art Store’s retail cycle.
This role involves providing coordination support and daily supervision to a team of Art Store Supervisors and Clerks, as well as collaborating with the Logistics Officer.
You will oversee team management, recruitment, on-boarding and training of new team members in the end-to-end workflow of the Art Store.
Responsibilities include:
- Managing the retail service delivery operation to ensure the Art Store experience is welcoming and enjoyable for visitors.
- Setting and monitoring performance targets on a day-to-day basis to drive business success.
- Maintaining a store that is always appropriately stocked and presentable.
Key Responsibilities:
- Team Management: Oversee the management, recruitment, on-boarding and training of new team members to ensure seamless integration into the team.
- Retail Service Delivery: Ensure the Art Store experience meets or exceeds visitor expectations through excellent customer service.
- Performance Monitoring: Set and monitor performance targets to drive business growth and success.
Requirements:
- A professional, motivated and highly personable individual with excellent communication skills.
- Experience in team management and retail operations, with a proven track record of driving business results.
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