**Coordinator - Consumer Experience Specialist**

3 days ago


Perth, Western Australia VenuesWest Full time
About the Role

We are seeking a highly motivated and experienced Coordinator to join our team at VenuesWest. As a key member of our Consumer Experience team, you will play a critical role in enhancing the overall experience of our consumers.

Key Responsibilities
  • Lead a small team to implement strategies that improve consumer engagement and experience.
  • Work closely with consumers, Community Advisory Councils, safety and quality teams, clinicians, and other stakeholders to implement strategies and improve consumer experience.
  • Develop and implement initiatives to improve consumer feedback and complaints management.
  • Support the professional development of staff and other stakeholders to enhance capability in consumer engagement.
Requirements
  • Dynamic and motivated individual with great communication and interpersonal skills.
  • Experience in consumer engagement initiatives and consumer feedback is essential.
  • Ability to lead a small team and support the professional development of staff and other stakeholders.
  • Strong understanding of consumer engagement principles and practices.
About VenuesWest

VenuesWest is a leading provider of event and entertainment services. We are committed to delivering exceptional experiences for our consumers and are seeking a talented individual to join our team.

What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • Collaborative and dynamic work environment.
  • Flexible work arrangements.


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