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Learning and Development Specialist
2 months ago
We are a leading provider of innovative learning solutions, dedicated to empowering individuals and organizations to achieve their full potential.
The RoleWe are seeking a highly skilled Learning and Development Specialist to join our team. As a key member of our organization, you will play a critical role in designing and delivering training programs that drive business results and enhance employee performance.
Key Responsibilities:- Conduct training needs analysis to identify skill gaps and development opportunities
- Develop and deliver training content, including face-to-face, virtual, and online modules
- Design and implement training resources, using a range of development and design tools and software
- Apply advanced facilitation skills to deliver training sessions to diverse groups of employees
- Maintain records of training and development activities, including attendance, results, and retraining requirements
- Evaluate program effectiveness through assessments, surveys, and feedback
- Administer and maintain our learning management system, including program, course, module, and student creation and maintenance
- Stay up-to-date with the latest trends and best practices in learning and development, and implement them into our business
- Ability to evolve our customer excellence and employee development framework to align with our values, external best practices, and high-performance standards
- Skilled in designing employee development experiences that support performance capabilities, engagement, effectiveness, and business impact
- Knowledge of adult learning principles and methodologies
- Competent in a range of advanced facilitation methods, including classroom, individual, and group coaching, virtual, and webinars
- Demonstrated experience in training needs analysis and formulating training plans
- Skilled in e-learning content development using Articulate 360 (or alternative) and various learning media, animation, and video editing software
- Proven experience in providing exceptional customer service to a range of stakeholders and maintaining strong relationships
- Strong organizational and project management skills
- Personable, approachable, consultative, and strong communication skills
We offer a dynamic and supportive work environment, with opportunities for career growth and professional development. Our benefits include:
- In-house discounts and perks
- Flexible work arrangements to support work-life balance
- Career growth opportunities within a thriving organization
- Wellness-focused programs to nurture your well-being
- Access to discounted private health insurance
- Paid parental leave for both primary and non-primary carers