Restaurant Operations Manager

4 weeks ago

Sydney, New South Wales, Australia 11 Recruitment Full time
Restaurant Manager Job Description

Berkelo Bakery PTY LTD is seeking a skilled Restaurant Manager to oversee the day-to-day operations of our café in Terrey Hills NSW. As a key member of our team, you will be responsible for ensuring exceptional customer experiences while maintaining operational standards.

Key Responsibilities:
  • Leadership and Management: Lead a dynamic team of front-of-house and kitchen staff, providing guidance and support to ensure seamless service delivery.
  • Menu Development: Collaborate with the culinary team to create and refine menus that showcase Berkelo's commitment to seasonal, organic, and locally sourced ingredients.
  • Staff Management: Manage the hiring process, provide thorough training, and prepare staff rosters to ensure adequate coverage during peak hours and special events.
  • Procurement and Inventory: Oversee the procurement of supplies, maintaining optimal inventory levels to avoid shortages or overstocking while ensuring products align with the restaurant's sustainable practices and quality standards.
  • Health and Safety: Regularly review and enforce health, safety, and hygiene protocols, ensuring compliance with local regulations and maintaining a clean and safe environment for staff and customers.
  • Customer Service: Act as the point of contact for customer inquiries, feedback, and complaints, addressing issues promptly and professionally.
  • Financial Management: Manage the restaurant's budget, overseeing expenditures, cost controls, and financial reporting, and implementing strategies to boost profitability without compromising on quality or sustainability.
  • Event Planning: Lead the planning and execution of services for special events, such as functions and wedding receptions, working with the culinary team to design bespoke menus and ensure timely delivery.
Requirements:
  • Industry-related qualifications
  • 2+ years of experience in hospitality management positions
  • Experience in both café and bar/restaurant environments preferred
  • Strong leadership and communication skills
  • Proven financial and time management skills
  • Strong administrative skills and POS system experience

The role offers a remuneration package ranging from $70,000 - $80,000, plus superannuation for a 38-hour work week.

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