Business Systems Analyst

2 weeks ago

Sydney, New South Wales, Australia Civica Full time

We're Civica, a global leader in public sector software solutions. Our mission is to empower citizens and public service organizations through innovative technology.

As a key member of our Health team, you'll collaborate with product owners, technical leads, customers, and developers to deliver high-quality, intuitive products in the ANZ region.

With a strong focus on customer-centricity, you'll analyze new requirements, provide impact analysis, and communicate technical details to ensure seamless software delivery.

About the Role:

This is an exciting opportunity for an experienced Business Analyst to drive growth and success in our Health team. You'll work closely with stakeholders to configure Civica products, troubleshoot issues, and identify solutions.

Key Responsibilities:

• Analyze new requirements and provide impact analysis to drive technical design and task identification

• Communicate technical details to ensure fulfillment of requirements

• Troubleshoot and problem-solve support issues as directed by the CIVICA project manager and Technical architect

• Configure Civica products to implement client requirements

• Develop intermediate knowledge of scripting languages like JavaScript and SQL

• Collaborate with customers to build implementation plans

• Liaise with the software development team to solve technical issues and improve product quality

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