
Life Insurance Claims Professional
1 day ago
The Claims Assessment role involves assessing and managing claims for Members, working collaboratively with Senior Specialists to support the claims team in life insurance management.
Key Responsibilities:- Assess and manage all claims from complex accident, death, terminal illness, trauma, and income protection products in accordance with policy and procedures, company standards, and relevant legislation.
- Manage all claims with a focus on complex living benefit claims and Member product and claim enquiries.
- Draw on industry knowledge to identify and monitor key trends and issues affecting life insurance best practice and performance.
- Participate in business planning by contributing ideas and offering expertise in identifying opportunities and challenges in the life insurance industry.
- Continuously review claims processes to optimise efficiency and performance.
As a successful Claims Assessor, you will have previous experience in assessing insurance claims and strong customer service skills. You must be able to understand medical conditions, interpret medical information, and possess significant claims assessment experience in the financial services industry.
Requirements:To succeed in this role, you will need:
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Knowledge of life insurance policies and procedures.
- Experience in claims assessment and management.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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