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Senior Business Solution Specialist
2 weeks ago
We are seeking a highly skilled Business Analyst to join our dynamic ICT team. As a key member of the team, you will collaborate with stakeholders to analyze business needs, design and implement technical solutions, and drive process automation.
Your responsibilities will include gathering requirements, optimizing systems, managing projects, and supporting software applications to enhance efficiency and service delivery.
About the role
Key Responsibilities:
- Business Analysis & Change Management: Proven ability to lead enterprise-wide process optimization, requirement gathering, and change initiatives, translating business needs into actionable technical solutions.
- Systems Design & Risk Management: Strong skills in systems modeling (UML, BPMN, ER diagrams), gap analysis, and risk management, with a focus on secure, scalable solutions.
- Software & SAAS Optimization: Experience in evaluating, integrating, and optimizing software/SAAS platforms, including vendor management and alignment with business objectives.
- Data Analytics: Ability to design and implement data models, integration points, and BI/reporting solutions that enable accurate insights and informed decision-making.
- Project Management: Demonstrated experience delivering ICT projects using Agile methodologies, including scope management, risk control, acquisitions/mergers integration, and KPI monitoring.
- Automation & Integration: Proficiency in workflow automation, scripting (PowerShell, SQL, Python), and development tools (Power Apps, Power Automate, Logic Apps) to streamline business processes.
The successful candidate will possess:
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Proficiency in Microsoft Office Suite and relevant software applications.
We offer a competitive salary packaging arrangement, an innovative employee assistance program, access to accredited training modules, and the opportunity to work in a diverse and inclusive team.
We are committed to providing a positive and supportive work environment that encourages growth and development.
