
Client Service Manager
6 days ago
We are seeking an experienced and caring Front of House Manager to join our thriving practice. Our integrative medicine clinic in Perth's western suburbs specialises in women's health, fertility, and children's health.
Key Responsibilities- You will be the first point of contact for clients and provide exceptional customer service in person, by phone, and online.
- Manage all aspects of client care including bookings, payments, records, and results.
- Support practitioners with administrative and organisational tasks.
- Liaise confidently with health professionals and a broad range of clients.
- An empathetic, caring, and compassionate nature with a mindful approach to multi-tasking.
- Strong attention to detail and a commitment to delivering outstanding client service.
- Demonstrated experience in a senior receptionist or front-of-house role.
- A growth mindset with enthusiasm for learning and personal development.
- High level of tech confidence—ability to quickly learn and adapt to different software systems.
- A welcoming, collaborative workplace culture.
- Ongoing opportunities for growth and professional development.
- The chance to be part of a clinic shaping the future of women's health, fertility, and integrative care in Perth.
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