
Senior Claims Manager
4 days ago
The position of Senior Claims Manager is responsible for overseeing the management of commercial property, construction, and engineering claims. You will lead teams in handling large and complex claims, ensuring that performance metrics are accurate and consistently met.
This role requires strong business acumen, leadership abilities, expertise in claims management, strategic thinking, and excellent communication skills. The successful candidate will have a proven track record in managing teams and the ability to manage complex problems efficiently and effectively.
Key responsibilities include:
- Leading teams in managing commercial property, construction, and engineering claims.
- Overseeing large and complex claims and the interactions between suppliers, brokers, and corporate customers.
- Maintaining and managing relationships with loss adjustors.
- Ensuring operational and financial performance metrics are accurate and consistently met.
Requirements
The ideal candidate will possess:
- Strong business acumen with a deep understanding of claims performance drivers and measures.
- Leadership abilities with a proven track record in managing teams and resolving complex problems.
- Expertise in claims management, particularly in commercial property, construction, and engineering.
- Strategic thinking with a good understanding of process innovation and leading change.
- Strong communication, problem-solving, and analytical skills.
What We Offer
- A hybrid working arrangement that balances work from home and office time.
- Access to holistic wellbeing coaching, nutritional advice, confidential counselling, financial advice, and legal support.
- 18 weeks' flexible leave for new parents, including paid superannuation contributions.
- The opportunity to maximise retirement savings through voluntary super contributions and company matching.
- Income protection insurance and reimbursed death and total permanent disability insurance premiums.
- Additional leave and support through our Family Domestic Violence First Responder Network.
Equal Employment Opportunity
We are an equal opportunity employer committed to diversity and inclusion.
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