Centre Manager
3 weeks ago
About the Role
We are seeking a highly skilled and experienced Centre Manager to lead our Inverell Aquatic Centre team. As the Centre Manager, you will be responsible for the overall management of the facility, including operations, financial performance, and program deliverables.
You will deliver exceptional customer service and a culture of innovation, ensuring the centre is known for its access and inclusion with programs aligned to delivering community health and wellbeing outcomes.
The successful candidate will have a strong background in leisure management, with experience in leading teams and managing budgets. You will be a strong communicator and have excellent interpersonal skills, with the ability to build relationships with stakeholders and staff.
About the Centre
The Inverell Aquatic Centre is a state-of-the-art facility that offers a range of amenities and services to the local community. As the Centre Manager, you will be responsible for ensuring the centre operates efficiently and effectively, with a focus on delivering exceptional customer service.
About the Perks
As a Centre Manager with Belgravia Leisure, you will have access to a range of benefits, including a competitive salary, bonus structure, and opportunities for professional development. You will also have the opportunity to work in a dynamic and fast-paced environment, with a team of passionate and dedicated professionals.
About the Company
Belgravia Leisure is a leading provider of leisure and recreation services in Australia and New Zealand. We are committed to delivering exceptional customer service and creating vibrant and inclusive communities through our facilities and programs.
Key Accountabilities
- Ensure the safety and well-being of visitors and employees through effective planning and oversight of policies, processes, and procedures.
- Coach and develop leaders to deliver KPIs through engagement, performance planning, and individual development plans.
- Lead a high-performance community-minded culture through highly visible and hands-on leadership and team engagement.
- Achieve budget performance, program, and diversity targets.
- Maintain a high-value relationship with our Council partner.
- Implement a high-value customer service proposition that addresses the needs of the client base.
- Recruit energetic, diverse, and passionate employees as required to complement the team and the vision for the Centre.
- Train and develop staff to ensure staff have the required knowledge and capability levels to carry out their work and achieve their objectives.
- Identify staff and develop career progression paths that lead to transparent and effective succession decisions when required.
- Maintain facilities to approved standards in line with contract requirements.
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