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Customer Service Specialist

2 weeks ago

Mackay, Queensland, Australia beBeeCustomer Full time $69,000 - $93,000
**Job Opportunity:**  We are seeking a Customer Service Specialist to join our team. This role will involve providing excellent customer service and support to our clients.  Key Responsibilities:  • Provide holistic customer and technical support for valued customers  • Manage an existing network of customers and source new customers to grow our business  • Promote parts and service sales solutions to achieve sales targets  • Work to a customer call cycle and actively build parts & service quotes tailored to customers' needs  • Report activity, prospects, sales opportunities and competitor activity  • Attend customer site meetings as required to resolve technical issues  Provide fluent customer relationship management, and a positive customer experience  Requirements:  • Technical understanding of earth moving and construction equipment  • Demonstrated success in a similar role  • Self-motivated and able to build long term relationships  • Excellent administration, communication and interpersonal skills  • Ability to travel as required within your region  Benefits:  • Competitive and rewarding salary package  • Fully maintained company vehicle + Personal laptop + work mobile  • Exclusive staff discounts on Medibank Health Cover and other products and services  • End to end, OEM level training to ensure you are well equipped to perform your best  • Real opportunities for personal development within a world class, dynamic company  • A supportive management team which values your input in finding new and innovative ways of achieving success  • Be a key member and driving force in leading OEM which genuinely ensures everyone is happy and safe at work