Experienced Service Team Member Wanted for Dandenong Dealership

1 month ago

Melbourne, Victoria, Australia AUTOrecruit Full time

AUTOrecruit is partnering with a reputable car dealership in Dandenong to find a skilled and enthusiastic Service Advisor. The ideal candidate will possess excellent communication skills, be able to work efficiently in a fast-paced environment, and have a strong passion for delivering exceptional customer service.

About the Role

As a key point of contact for customers, the successful Service Advisor will ensure that clients receive high-quality service and have a seamless experience throughout their visit. They will work closely with our skilled technicians to guarantee every customer is well-informed and their vehicles are maintained to the highest standards.

Key Responsibilities
  • Greet and manage service bookings for clients
  • Provide accurate quotes, updates, and information on vehicle services and repairs
  • Liaise between customers and technicians to ensure timely and efficient service delivery
  • Maintain a high level of customer satisfaction through effective communication and problem-solving
  • Process orders, warranties, and payments with accuracy and attention to detail
About You
  • Previous experience in a Service Advisor or customer-facing role within the automotive industry is highly desirable
  • Strong communication and interpersonal skills are essential for success in this role
  • The ability to work in a dynamic environment with multiple priorities and deadlines is crucial
  • A customer-focused attitude and a genuine passion for delivering exceptional service are vital
  • Familiarity with ERA systems is advantageous, although training will be provided if necessary
  • A positive and team-oriented mindset is essential for success in this role
What We Offer

Our client is committed to rewarding and recognizing their employees' hard work and dedication. With opportunities for career progression, a collaborative work environment, and a focus on employee satisfaction, this is an excellent opportunity for someone looking to grow in the automotive industry.

For more information, please contact us at jobs@autorecruit.com.au. We look forward to hearing from you

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