Customer Value Representative

4 weeks ago


Belconnen, ACT, Australia Bupa Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Value Specialist. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and providing personalized recommendations to our customers.

Key Responsibilities
  • Provide individualized recommendations of health and wellbeing products to customers, highlighting the value and benefits of these products.
  • Develop business and community-based relationships to promote the Bupa brand and products, and drive customer growth.
  • Take a customer-first approach to ensure that customers understand the full value of their health insurance product and receive solutions to any identified concerns or needs.
  • Educate customers on all the benefits they can access and assist with day-to-day transactions.
What We Offer

We are committed to supporting our employees' health, wellbeing, and career development. As a Customer Value Specialist, you will have access to comprehensive training and development programs, including classroom training, e-Learning, and on-the-floor product knowledge training.

We also offer a competitive salary and benefits package, as well as opportunities for career advancement and professional growth.

Requirements

To be successful in this role, you will need to have excellent communication and interpersonal skills, as well as a strong understanding of health and wellbeing products and services.

You will also need to be able to work in a fast-paced environment and be able to build strong relationships with customers and colleagues.

We are an equal opportunity employer and welcome applications from diverse candidates.



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