Sales and Customer Service Representative

1 month ago

Belconnen, ACT, Australia Medibank Full time
About the Role

We are seeking a highly skilled and motivated Sales and Customer Service Consultant to join our team at Medibank's Belconnen store. As a Local Community Consultant, you will play a pivotal role in bringing Medibank products and services to your local community.

Key Responsibilities
  • Provide exceptional customer service to local customers through various communication channels, including in-store, phone, and community outreach.
  • Develop and maintain strong relationships with customers to understand their needs and preferences.
  • Work collaboratively with the team to achieve sales targets and provide a personalized experience for customers.
  • Stay up-to-date with Medibank's products and services to provide accurate information and recommendations to customers.
  • Participate in ongoing training and development to enhance skills and knowledge.
What We Offer
  • A dynamic and supportive work environment with opportunities for growth and development.
  • A competitive salary and benefits package, including subsidised private health insurance.
  • A range of rewards and discounts, including health and wellbeing initiatives.
  • The opportunity to make a real difference in the lives of our customers and community.
About You
  • You are a customer service extraordinaire with a passion for delivering exceptional experiences.
  • You are a multitasking superstar with the ability to apply your knowledge across various channels.
  • You thrive on providing great service to the local community and growing your customer base.
  • You are self-motivated and results-focused, with a strong sense of diligence and attention to detail.
  • You are a team player with a strong sense of camaraderie and a willingness to support your peers.

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