Senior Underwriter

2 days ago

Brisbane, Queensland, Australia Tal Services Limited Full time
About the Role

We are seeking a highly skilled and experienced Senior Underwriter to join our team at Tal Services Limited. As a Senior Underwriter, you will play a critical role in maintaining our risk philosophy and profitability through excellent underwriting standards and building relationships with our allocated TAL Advisers.

Key Responsibilities
  • Provide high-quality underwriting service in line with our Underwriting Philosophy and Practices to maintain a profitable risk portfolio.
  • Assess new applications within agreed timeframes and service standards.
  • Complete tele-underwriting where appropriate or required.
  • Decline or defer cases when appropriate and following internal procedures.
  • Refer cases through appropriate channels when required.
  • Maintain accurate and thorough underwriting notes when required.
  • Assist with claim referrals within agreed service standards and timeframes.
  • Communicate openly to engage customers, peers, and partners using various communication strategies.
  • Contribute to a proactive, consistent customer experience across the underwriting team, identifying customer issues and opportunities to resolve them.
  • Demonstrate a strong business acumen, with a sound knowledge of current policies and procedures, and apply them effectively.
  • Make informed and timely decisions when appropriate, weighing up risks and outcomes using sound risk awareness and management practices.
Requirements
  • Over 5 years of underwriting experience gained in an environment requiring development of new and innovative approaches.
  • Certificate IV in Life Insurance or equivalent.
  • Strong medical and underwriting skills and qualifications.
  • Tertiary qualification in Business, Finance, Economics, or a related discipline.
  • In-depth knowledge of life insurance underwriting philosophies, approaches, and technologies.
  • Excellent knowledge of trends in life insurance, underwriting, and innovation.
  • Strong medical, financial, and systems knowledge.
  • Commercially astute and a strong customer focus.
  • Excellent communication, negotiation, and relationship management skills.
  • Ability to work autonomously and plan own work with high attention to detail.
  • Provide support, training, and assistance in answering more technical and complex questions for less experienced underwriters in the team, offer input, suggestions, and decisions as required.
  • Participate in special projects by providing technical input as and when required.
  • Professional Development – attend and actively participate in training opportunities, both internal and external.
  • Conduct file reviews of those less experienced underwriters.
  • Good working knowledge of professional standards and codes.
  • Previous underwriting authority limits.
  • Ability to work autonomously.
About Us

Tal Services Limited values diversity in all its forms and is committed to fostering an inclusive and equitable culture for all our people. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those with caring responsibilities, people living with disability, and individuals from the CALD and LGBTQI+ communities to apply. Even if you don't check every box in the criteria above, we encourage you to apply today or get in touch with us here.

We acknowledge the Traditional Custodians of the Land in which our Head Office is based, the land of the Gadigal people of the Eora Nation, and recognise their deep connections to the land, sea, and culture. We extend this acknowledgment to the many Traditional Lands that we operate across and pay our respects to Elders past, present, and emerging.

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