Technical Support Specialist
6 days ago
Are you looking for a challenging role in a dynamic international defence company? We have an exciting opportunity for a Technical Support Engineer to join our team in Plymouth, working on a 12-month contract.
The Role
You will be part of the 'Major Infrastructure Projects' Business Unit, assisting and supporting the Design Management Team to provide the framework and governance for the engineering team to deliver the project scope. As a Technical Support Engineer, your responsibilities will include:
- Undertaking technical administration activities, such as desktop investigations and field visits to gather information to respond to specific issues.
- Monitoring engineering processes and identifying areas where improvement can be made.
- Assembling and publishing routine and ad hoc reports to management, including analysis of performance with commentary.
- Analyzing, interpreting, and evaluating relevant functional information, concepts, and ideas to develop solutions to problems.
- Applying knowledge of engineering principles to implement new processes as guided by the Design Management Team.
- Undertaking tasks within the Information Management and BIM areas of the project to ensure successful implementation of the BIM principles.
Requirements
To succeed in this role, you'll have experience in a similar position and possess the following skills:
- STEM-based qualifications successfully completed at Post 16.
- Ability to work independently or as part of a wider team, taking responsibility for the quality of work to deliver value and insight.
- Identifying solutions to problems, identifying areas of business improvement, and proposing how to achieve improvement.
- Ability to understand and follow health, safety, and environmental guidelines.
- Knowledge of relevant computer applications, including tools such as SharePoint and Excel.
- Ability to understand project, contract, and engineering management principles and their application.
Please note that due to the security nature of this role, offers of employment will be dependent on obtaining SC security clearance. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and will require candidates to provide proof of residency in the UK of 5 years or longer.
Benefits
This is an exciting opportunity to work for a global business that has developed a strategy of working closely with its contingent workforce. Within the role, you can expect to:
- Improve work-life balance.
- Be appreciated and valued.
- Increase earning potential.
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