Technical Support Specialist

7 days ago


Devonport, Tasmania, Australia Expleo Group Full time
About the Role

We are seeking a highly skilled Technical Support Specialist to join our team at Expleo Group. As a key member of our Design Management Team, you will play a crucial role in providing support and guidance to our engineering team to deliver project scope.

Key Responsibilities
  • Provide technical administration support, including desktop investigations and field visits to gather information and respond to specific issues.
  • Monitor engineering processes and identify areas for improvement, implementing changes as guided by the Design Management Team.
  • Assemble and publish routine and ad hoc reports to management, including analysis of performance with commentary.
  • Analyse, interpret, and evaluate relevant functional information, concepts, and ideas to develop solutions to problems.
  • Apply knowledge of engineering principles to implement new processes and ensure successful implementation of BIM principles.
Requirements
  • A background in engineering support or business support, with good numeracy, problem-solving, and analytical skills.
  • STEM-based qualifications and experience in a related field, with knowledge of relevant computer applications, including SharePoint and Excel.
  • Excellent communication and interpersonal skills, with the ability to work independently or as part of a team.
  • Able to follow health, safety, and environmental guidelines, with a strong understanding of project, contract, and engineering management principles.
What We Offer
  • A collaborative working environment, empowering employees to expand their skills and take part in inspiring projects.
  • Expleo Academy, providing a suite of accredited training courses to develop the right skills.
  • Competitive company benefits and a commitment to diversity and inclusion.


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