Administrative Support Professional

1 week ago

Canberra, ACT, Australia beBeeAdministrative Full time $54,000 - $76,000
Job Title: Casual Visitor Services Officer

We are seeking motivated and passionate individuals to provide exceptional visitor service functions and administrative support at Tidbinbilla Nature Reserve and Namadgi National Park.

  • The successful candidate will be responsible for working as part of a small team, assisting with the day-to-day operation of the Visitor Centre, providing information about recreation and tourism activities, retail sales, food and coffee preparation, and basic administrative tasks related to the centre's operations.
  • Key responsibilities include:
    • Providing exceptional customer service to visitors from diverse backgrounds;
    • Assisting with the maintenance of the centre's facilities and grounds;
    • Preparing and serving food and beverages in the centre's cafe;
    • Processing retail sales and managing cash handling transactions;
    • Performing basic administrative tasks such as data entry and answering phone calls;
  • The successful candidate will require excellent communication skills, problem-solving capability, and the ability to maintain a strong customer focus.
  • The ACT Public Service values diversity and is committed to creating an inclusive workplace. We encourage Aboriginal and Torres Strait Islander peoples, people with disability, culturally diverse people, and those who identify as LGBTIQ to apply.

The following qualifications and skills are required for this position:

  • Ambitious and flexible individual with experience in customer-facing roles;
  • Excellent verbal and written communication skills;
  • Ability to work effectively in a team environment;
  • Basic knowledge of Microsoft Office applications;
  • Previous experience in a similar role would be highly regarded.

The benefits of working with us include:

  • Competitive salary and conditions;
  • Ongoing training and professional development opportunities;
  • Access to on-site facilities including fitness centre and recreational areas;
  • Discounted tickets to attractions across the region.

To be considered for this exciting opportunity, please submit your application via our online portal.

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