Customer Service Professional

2 days ago


Newcastle, New South Wales, Australia Australian National University Full time
About Our Company

The Wests Group Australia is committed to delivering exceptional experiences for our members and guests. We strive to create a workplace culture that values diversity, inclusion, and teamwork.

We believe in investing in our people and offering opportunities for growth and development. Our comprehensive benefits package includes flexible work options, paid parental leave, first nations cultural leave, and above-award wages.

Job Description

This casual position is an excellent opportunity for a customer-focused individual to join our beverage team at our New Lambton site. As a member of our team, you will:

  • Provide high-quality service to our members and guests
  • Prepare and serve beverages with precision and attention to detail
  • Operate tab and keno terminals with accuracy and speed
  • Maintain a clean and safe working environment

This role requires availability on Friday nights and weekends, but offers a great work-life balance and the opportunity to work in a dynamic team environment.

Key Responsibilities

In addition to providing exceptional customer service, your key responsibilities will include:

  • Preparing and serving beverages to the highest standard
  • Operating tab and keno terminals with accuracy and speed
  • Cleaning and maintaining workstations and equipment
  • Processing transactions accurately and efficiently


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