Ambassador of Excellence

6 days ago

Melbourne, Victoria, Australia beBeeGuest Full time $54,000 - $82,000

Experience the Art of Hospitality as a Guest Experience Ambassador

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Are you passionate about delivering exceptional customer service and creating lasting impressions? Do you thrive in environments where every interaction is an opportunity to make someone's day better?

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We're seeking a talented and exceptional Guest Experience Ambassador to join our dynamic team. As the first point of contact for our clients, you will play a crucial role in ensuring their experience is nothing short of exceptional.

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As a key member of our Front of House team, your primary responsibilities will include:

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  • Providing engaging and personalized welcome and farewell services to staff, clients, and contractors.">
  • Maintaining the reception spaces, guest lounges, and meeting rooms to ensure they are well-presented and clean at all times.">
  • Collaborating with our security teams to ensure the safety and security of our clients and premises.">
  • Managing bookings and reservations for our meeting spaces, ensuring seamless and efficient use of these facilities.">
  • Assisting with administrative tasks, such as mailroom management, postage, and report preparation.">
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What sets us apart is our commitment to providing a work-life balance that allows you to focus on your personal goals and aspirations. Enjoy a Monday-to-Friday schedule with 8-hour shifts between 7am and 7pm, giving you weekends and paid public holidays off.

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Additional benefits include:

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  • A range of training and development opportunities to help you grow professionally and personally.">
  • An impressive rewards and recognition program, offering vouchers for top retailers.">
  • A comprehensive corporate wardrobe and dry-cleaning service, so you always look professional and polished.">
  • Opportunities for career progression and advancement within our organization.">
  • The chance to work in some of the city's most prestigious buildings, experiencing the thrill of working in high-end environments.">
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To excel in this role, you'll need:

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  • Proven experience in five-star hotels or top-end hospitality, with a strong track record of delivering exceptional customer service.">
  • Ability to work autonomously while being self-motivated and driven, with a keen eye for detail and anticipation of client needs.">
  • Excellent interpersonal and communication skills, with a natural flair for building meaningful relationships.">
  • Impeccable presentation and grooming standards, reflecting positively on our organization.">
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