
Customer Service and Engagement Trainee
2 days ago
Gain a valuable qualification and develop essential skills in customer service, research, analysis, and resolution.
This opportunity involves working with various channels to provide advice, assistance, and quality service to customers. You will be responsible for:
- Providing expert advice and support to customers
- Researching and resolving enquiries from diverse sources
You will complete a Certificate III Business - Customer Engagement qualification over 12 months. This comprehensive program includes formal training and hands-on experience. The qualification covers key areas of customer service, including communication, problem-solving, and relationship building.
The traineeship is designed to equip you with the knowledge and skills required to succeed in a customer-facing role. Upon completion, you will have gained a solid foundation in customer service and engagement principles.
As a customer service and engagement trainee, you will have the opportunity to work with experienced professionals and contribute to delivering exceptional customer experiences. This role offers a chance to learn, grow, and develop your skills in a dynamic and supportive environment.
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