Operational Systems Manager

6 days ago

Brisbane, Queensland, Australia beBeeFacilities Full time $70,000 - $90,000
Job Summary

We are seeking a dedicated individual to manage our built environment and operational systems. This includes maintaining our buildings, grounds, and infrastructure to a high standard.

The role oversees physical and digital access systems, IT interfaces, and other operational systems. It also takes a lead role in property and facilities management, supports capital and maintenance projects, coordinates contractors, and contributes to organisational compliance with workplace health and safety standards.

This position provides oversight for operational systems critical to the daily functioning of our residential community, such as access controls, IT support, and related service contracts.

Key Responsibilities
  • Facilities Management: Oversee the maintenance, repair, and presentation of our buildings, residences, grounds, and facilities.
  • Plan and manage routine, preventative, and reactive maintenance, including supervising maintenance staff and coordinating external contractors.
  • Track budgets and expenditure, oversee service contracts, and reporting to ensure cost-effective operations and compliance with regulatory requirements.
  • Support capital works, refurbishments, and heritage asset management in line with our priorities.
  • Ensure smooth operation of essential services and systems, including security, fire safety, IT networks, utilities, and student accommodation facilities.
  • Oversee contractor performance, project delivery, and supplier engagement, including invoice review and quality assurance.
  • Liaise with campus service providers (catering, cleaning, and security) to ensure effective day-to-day operations.
  • Maintain records and databases (asset registers, StarRez system) and provide reporting to leadership.
  • Monitor and manage trades-based service contracts.
Systems And Technical Services
  • Oversee the implementation, maintenance, and troubleshooting of operational systems, including door locks, access cards, security systems, CRM platform, finance and accounting systems/software, and other digital/physical infrastructure.
  • Provide first-level IT support for staff and residents, liaising with central University IT services and external providers for escalations.
  • Monitor and manage service contracts related to ICT, security, networking, and equipment.
  • Maintain accurate records of systems, configurations, and service agreements.
Workplace Health And Safety
  • Demonstrate a commitment to Work Health and Safety practices, ensuring all tasks are performed safely and in compliance with relevant regulations.
  • Take a role in WHS initiatives to demonstrate safety as our number one priority and create and foster an organisational culture that accepts Zero Harm.
  • Always ensure safe working practices are followed and all team members are compliant with WHS training requirements, policies, and procedures.

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