Technical Support Specialist

1 week ago

Sydney, New South Wales, Australia beBeeSupport Full time $60,000 - $120,000

Job Opportunity:

We are seeking a skilled Technical Support Specialist to join our team.

This role offers flexibility and work-life balance, allowing you to deliver exceptional customer experiences through technical support and problem-solving.

Making it possible for customers to quickly and securely resolve issues is our goal.

We provide post-sales services, including consulting, customer success, and support across our portfolio.

The Customer Service & Support organization builds trust by delivering a seamless support experience using AI technology.

CSS enables customers to maximize value from their investments.

As a Technical Support Specialist, you will own, troubleshoot, and solve customer technical issues while developing your skills.

  • Key Responsibilities:
  • Solve customer technical issues
  • Develop problem-solving and collaboration skills

Required Skills and Qualifications:

  • Excellent communication skills
  • Strong analytical skills
  • Ability to work independently

Benefits:

  • Flexible work arrangements
  • Ongoing training and development opportunities

Others:

  • Be part of a dynamic team

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