Senior Hardship Resolution Specialist

About the RoleThis is an opportunity to leverage your expertise in customer complaint resolution and hardship case management. As a specialist in this field, you will play a pivotal role in investigating and resolving customer complaints efficiently.You will work closely with various stakeholders across the bank, including internal teams and external...

Select how often (in days) to receive an alert:IDR Hardship Case ManagerDepartment: AR Customer Resolution Complaints ResolutionDivision: Australia RetailLocation: MelbourneAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of...

Select how often (in days) to receive an alert:IDR Hardship Case ManagerDepartment: AR Customer Resolution Complaints ResolutionDivision: Australia RetailLocation: MelbourneAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of...

About UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleAs an IDR Hardship Case Manager in our Customer Resolutions, you'll play a key role in helping to investigate and find resolutions for customer complaints. You...

Career Opportunities: Incident Resolution Specialist - Job DescriptionWe are seeking an Incident Resolution Specialist to join our team at Capgemini. As an Incident Resolution Specialist, you will play a crucial role in resolving incidents and service requests in a timely and efficient manner. Your primary focus will be on analyzing incidents, identifying...

The IDR Hardship Case Manager role in our Customer Resolutions team plays a vital part in investigating and resolving customer complaints. You will be responsible for managing hardship, collections, and credit reporting complaints within our Internal Dispute Resolution team.Your ResponsibilitiesEngage with customers to understand their concerns and...

We're looking for a talented and motivated individual to join our Customer Resolutions team as an IDR Hardship Case Manager.About the RoleThis is a permanent, full-time opportunity to make a meaningful contribution to the banking industry.You will manage hardship, collections, and credit reporting complaints in our Internal Dispute Resolution team.As an IDR...

We're committed to building a workplace that reflects the diversity of the communities we serve.About the RoleThis is a key opportunity to join a dynamic team and make a meaningful contribution to the banking industry.As an IDR Hardship Case Manager in our Customer Resolutions, you'll play a crucial role in helping to investigate and find resolutions for...

Full-timeCompany DescriptionAs a financial ombudsman, we are a for-purpose organisation that provides a free service for individuals and small businesses. We listen to and work with our customers and their financial firms to find solutions to complaints which have gone unheard or unresolved.Job DescriptionThis role is for highly experienced senior dispute...

Experian Health is seeking an Enquiry Resolution Specialist to join our Consumer Operations team. The successful candidate will have experience in the Customer Service Industry and be passionate about delivering exceptional service.Key Skills and Qualifications1+ years of experience with privacy legislation and industry regulations.Experience in performing...

Job Description:We are seeking a highly skilled Complaints Resolution Specialist to join our team at Comcare (Australian Government). As a key member of our Customer Experience branch, you will play a vital role in managing and resolving customer complaints in alignment with our values and policies.Main Responsibilities: Lead the triage and coordination of...

CitiPower and Powercor Australia is a leading provider of electricity services in Victoria. We're committed to delivering exceptional customer experiences through our contact centre team, and we're seeking experienced Fault Resolution Specialists to join our team.As a Fault Resolution Specialist, you will be responsible for investigating and resolving...

Your New CompanyThis is an exciting opportunity to join a not-for-profit financial services organisation based in the CBD. This organisation is promoted for the level of independent support they provide to consumers and small businesses, they are passionate about finding solutions and are currently looking for multiple Dispute Specialists to join their...

6 Month Contract Position - WHV's are welcome to applyThis is your opportunity to join a Global Insurance company with a great team culture and state of the art facilitiesAs a Disputes Resolution Specialist, your main responsibility will be to resolve internal and external customer disputes, following established procedures, rules and guidelines. This role...

We are seeking a highly skilled and motivated Dispute Specialist to join our Insurance Resolution Disputes team. As a Dispute Specialist, you will play a critical role in helping us achieve our mission of delivering timely and effective dispute resolution services.About Our TeamWe are a dynamic and passionate team of professionals who are dedicated to...

About the RoleWe are seeking a skilled Disputes Lawyer to join our client's legal team as a Senior Legal Counsel - Disputes. This is an exciting opportunity to work with a successful industry superfund, investing in private and public markets across multiple asset classes domestically and internationally.The role will involve managing external legal counsel,...

About ANZAt ANZ, we're shaping a world where people and communities thrive. We strive to improve the financial wellbeing and sustainability of our customers.

At the Telecommunications Industry Ombudsman, fostering a diverse workplace where everyone feels safe and included is a core commitment. The TIO's vision for a fair and accessible communications market in Australia drives our work.Job DescriptionThis role plays a crucial part in managing the delivery of the TIO's vision within the Operational Excellence...

Job DescriptionAs an IDR Hardship Case Manager, you will be responsible for investigating and resolving customer complaints related to hardship and credit reporting. You will work collaboratively with internal teams and external partners to gather information, analyse data, and develop effective solutions.Your Key ResponsibilitiesDevelop and implement...

Job DescriptionWe are seeking a highly skilled and experienced Senior Legal Officer to join our team at the Workplace Injury Commission (WIC). The successful candidate will be responsible for providing specialist legal advice and support to our Conciliation and Arbitration teams.The ideal candidate will have a strong background in Victorian workers'...