Senior Deployment Manager

3 days ago

Sydney, New South Wales, Australia beBeeDeployment Full time $160,000 - $200,000
Job Overview

The Director of Hardware Deployment Services leads the Installation and Field Operations teams, overseeing physical hardware deployments and on-site implementations while facilitating cross-functional alignment to ensure timely, efficient, and commercially profitable delivery.


Main Responsibilities
  • Develop and execute a comprehensive deployment strategy and operational plans to successfully deliver all deployment projects within the accountable region, define team goals, objectives, and annual targets in partnership with senior management.
  • Oversee key programs and complex initiatives that enhance deployment performance, continuously refine deployment structures and processes to manage ongoing projects and support projected growth, and create and improve policies and procedures for operational excellence.
  • Manage financial performance, drive profitability and efficiency improvements through process optimization, system enhancements, and automation, proactively mitigate deployment financial and operational risks through analysis, planning and action.
  • Maintain exceptional customer satisfaction standards, develop feedback mechanisms to address concerns, resolve escalations, and deliver deployment services that exceed client expectations.
  • Build strong partnerships with key stakeholders including account management and global operations teams, enable continuous scale, commercial performance, and client satisfaction through collaborative relationships, and communicate deployment KPIs effectively across relevant stakeholder groups.
  • Oversee the deployment of physical equipment and on-site installations.

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