Service Excellence Manager

3 days ago


Perth, Western Australia beBeeCustomerService Full time $100,000 - $120,000

Job Title: Service Excellence Manager

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This is a key leadership role that involves driving exceptional customer experiences, providing ongoing support, and guiding your team to deliver service excellence.

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The ideal candidate will have a passion for delivering outstanding customer service, strong leadership skills, and the ability to develop and motivate their team members.

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Our organization offers a supportive work environment, career progression opportunities, and a positive workplace culture.

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About the Role:

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We are seeking an experienced Service Excellence Manager who possesses:

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  • Strong leadership experience to guide and develop the service team
  • Knowledge of hose systems is highly desirable but not essential
  • Experience with Pronto software is a plus
  • Excellent reporting skills in Excel
  • A commitment to delivering outstanding customer service
  • Superb interpersonal skills with internal and external stakeholders


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