Customer Experience Consultant

3 days ago

Sydney, New South Wales, Australia beBeeCustomerExperience Full time $60,000 - $80,000

We're seeking skilled professionals to fill the role of Customer Experience Consultant. This dynamic position involves delivering exceptional customer service and providing solutions to complex product and software issues.

This is an ideal opportunity for individuals with a strong background in accounting or law, who are passionate about building lasting relationships with clients.

Your key responsibilities will include:

  • Providing world-class customer experiences through effective issue resolution
  • Developing in-depth product knowledge by resolving high-volume calls

In this fast-paced environment, you'll work closely with our dedicated team to drive business growth and exceed client expectations. We offer a range of benefits, including:

  • A collaborative and inclusive company culture
  • Professional development opportunities to enhance your skills
  • Competitive compensation packages

To succeed in this role, you'll need:

  • Qualifications in accounting or law (or progress towards qualifications)
  • A proven track record of delivering exceptional customer service
  • Strong problem-solving skills and ability to learn new concepts quickly
  • Proficiency in MS Office

We're committed to fostering a diverse and inclusive workplace where everyone can thrive. Please note that we don't accept applications from third-party agencies.

We require employees to be fully vaccinated in accordance with our COVID-safe policies.

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