Customer Experience Specialist

1 week ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $60,000 - $85,000

Job Overview:

We are seeking a Customer Experience Specialist to join our team in a retail sales environment. As a key member of our team, you will be responsible for delivering exceptional customer experiences by providing proactive engagement and personalized support.

About the Role:

  • Identify customer needs and develop customized solutions to meet their requirements
  • Collaborate with colleagues to achieve sales targets and KPIs
  • Provide ongoing training and development to stay up-to-date on latest technologies and products

About You:

  • Strong communication and interpersonal skills
  • Able to build rapport with diverse customer groups
  • Experience in a customer-facing role or similar environment

What We Offer:

  • Ongoing training and development opportunities
  • Flexible working arrangements
  • Opportunities for career growth and advancement

Key Responsibilities:

  • Develop and maintain relationships with customers
  • Upsell and cross-sell products and services
  • Meet sales targets and KPIs

Working Environment:

The ideal candidate will have strong communication and interpersonal skills, be able to build rapport with diverse customer groups and have experience in a customer-facing role or similar environment.

Benefits:

  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • Flexible working arrangements
  • Opportunities for career growth and advancement

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