Store Leadership Role

2 weeks ago


Brisbane, Queensland, Australia beBeeLeadership Full time $55,000 - $72,500

Job Title: Store Leadership Role

Lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We create transformational products and experiences that support people in moving, growing, connecting, and being well.

Store Leadership Overview

This Store Leadership role is a crucial part of the store leadership team, impacting salesfloor team members and guest experience every day.

Main Responsibilities:

Leadership and Team Management:

• Support ongoing learning and development of team members by providing direct feedback, coaching, mentoring, and career path guidance.

• Develop and maintain product knowledge through appropriate communication channels to enhance team performance.

Guest Experience:

• Foster a great guest experience that values guests' time, including assessing guest needs, providing technical product education, and supporting in-store transactions and omnichannel programs.

• Provide customized purchase and return solutions to meet guests' unique needs.

Key Performance Indicators (KPIs):

• Increase guest satisfaction ratings by 20% within the next 6 months.

• Improve team member engagement by 30% within the next 3 months.

Required Skills and Qualifications:

• Proven leadership and team management skills with a track record of success.

• Excellent communication and interpersonal skills.

• Ability to work effectively in a fast-paced environment.

Benefits:

• Competitive salary and bonus structure.

• Comprehensive benefits package, including health insurance and retirement plan.

• Opportunities for professional growth and development.

Others:

• Collaborative and dynamic work environment.

• Recognition and rewards for outstanding performance.

• Access to exclusive employee discounts and perks.



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