Life Science Project Manager
2 days ago
PSC Biotech Corporation is a leading provider of life science services designed to help companies achieve regulatory compliance requirements. Our team serves over 350 clients in more than 23 countries through professional services consulting, cloud-based software solutions, and pharmaceuticals contract manufacturing.
Job SummaryWe are seeking an experienced Life Science Project Manager to join our team. The successful candidate will be responsible for managing client requests for the PSC SoftwareTM Implementation Team and ensuring that Service Level Agreement (SLA) commitments to clients are met.
The ideal candidate will have a strong background in project management, excellent communication skills, and the ability to work productively across various time zones where customers may be located. Experience in life science enterprise SaaS, PaaS, and regulated markets is highly desirable.
Key Responsibilities:- Work with the USA-based Customer Success Manager to meet and exceed Project Goals for customers primarily in Australia and New Zealand, but also a few others in the Asia Pacific region.
- Manage multiple project streams simultaneously and prioritize responsibilities.
- Oversee the successful execution of client projects from end-to-end.
- Participate in requirement gathering and develop comprehensive knowledge of ACE, ACE Essentials, and Audit Utopia features.
To be considered for this role, you will need:
- A Bachelor's Degree in Computer Science or Computer Engineering or equivalent experience.
- Minimum 3 years of experience in SaaS customer implementation, service and support, and/or project management.
- Excellent communication and people skills.
- Demonstrated ability to delegate and manage multiple tasks under inflexible timelines.
In addition to a competitive salary, we offer a range of benefits including:
- A comprehensive compensation package.
- Opportunities for professional growth and development.
- A dynamic and collaborative work environment.
Salary: $80,000 - $110,000 per annum, depending on experience.
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