
Network Support Specialist
1 day ago
Join our organization in the role of Desktop and Network Engineer, where you will be responsible for providing on-site and remote technical support to clients. Your duties will include troubleshooting and resolving technical issues promptly, conducting routine maintenance and upgrades on desktops, servers, and network infrastructure.
Key responsibilities include collaborating with clients to understand their IT requirements and delivering tailored solutions, managing and supporting the implementation of new technologies within client infrastructures, documenting system performance, and providing recommendations for improvements.
Additionally, you will work closely with teams to ensure comprehensive IT service delivery and stay up-to-date with industry trends to provide innovative support.
In this role, you will also ensure compliance of IT equipment and software with standards, and utilize your expertise in mobile device management, Active Directory, Windows OS, Office 365 deployment, network configuration, and imaging to deliver high-quality services.
Required skills include proficiency in mobile device management, strong knowledge of Active Directory, understanding of Windows OS, experience with Office 365 deployment, network configuration, and advanced troubleshooting skills for desktop and network issues.
Skills and qualifications:
- Proficiency with mobile device management
- Strong knowledge of Active Directory
- Understanding of Windows OS and troubleshooting skills
- Experience with Office 365 deployment and management
- Network configuration and connectivity troubleshooting
- Advanced troubleshooting skills for desktop and network issues
This is a mid-senior level position requiring experience with SCCM for device and application management, expertise in imaging: creating and deploying system images, and a seniority level of Mid-Senior level.
To apply, please send your updated CV to us via email or online application portal.
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